Utilisateur:VictoriaMasson/Brouillon
CEBOX is an innovative managed PC solution. CEBOX is a unified endpoint management . CEBOX is the tool needed to have a centralised management of your employees’ desktops and laptops. CEBOX does not require server infrastructure.
CEBOX simplifies IT departments life and improve the productivity of the employees and the security of the workstation. The working environment of employees will remain safe and efficient. Their desktops will always be up to date thanks to the centralised management. CEBOX gives an optimal multimedia performance and enable to manage your terminals centrally, apply security updates and patches in a few minutes. The read-only mode, which provides a clean environment every time you restart your PC. The IT department will now be able to manage each desktop from a centralised dashboard, even though they are geographically distant.
On the other hand, XIVO is revolutionizing the Open-Source market in telephony. xivo is constantly improving its interface with new features such as video conferencing.
The product brings more freedom and flexibility for the benefit of companies. XIVO
To be fully complete, XiVO offers 2 solutions: XiVO Unified Communications and XiVO Contact Centre.
Unified Communications is a growing need for businesses, and is becoming inherent to your employees’ productivity.
XiVO UC comes with native and advanced features, such as Voice services, integrated voicemail, multi-participants conference call, and more thanks to a user-oriented API library.
With XiVO UC, you get to use XiVO Assistant. It is the interface that facilitates business actions by giving easy access to your telephony directly from your computer or your smartphone.
On the other side XiVO CC, just like XiVO UC, it is an Open-Source telephony solution, however it is dedicated to contact centres. What features make XiVO CC a unique product? There is no licensing fee, dynamic call-back, a strong integration to your business tools, campaign reminders.
XiVO agent interface is dedicated to call centres advisors. It helps to monitor activities.
Finally the CC Manager interface, commited to call centre supervisors. Thanks to this interface the manager is now able to manager the activity in real time and configurate the calls workflow amongst the operators.